ohyay

learn ohyay

Welcome to the ohyay support hub, where you'll find guides and documentation to help you start building in ohyay as quickly as possible. Let's jump right in!

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Q: What is an ohyay workspace?
A: A workspace is a set of rooms in ohyay, each of which can contain participants.

Q: What is the current capacity of an ohyay workspace?
A: The currency capacity of ohyay is about ~500 people per workspace, but you can spread more than 500 people across multiple workspaces.

Q: How many people can be on-screen in one room?
A: We recommend a max of ~20 people on-screen in one room at one time. When hosting lots of people on-screen, set the Participant Video Quality of the room to Very Low for best results.

Q: What's the largest event you've run to date?
A: Our largest event to date is a hackathon with ~1300 people over the course of a few days.

Q: What's the cost of running an event on ohyay?
A: As ohyay is currently in beta, we are not charging for use of the platform throughout 2021. Feel free to create your space, freely use it, and share it with as many people as you'd like.

Q: How do I import pre-made rooms and workspaces?
A: To import pre-made rooms, built by our team and creator community, click on "Room" in the menu and select "Import Room." To import entire workspaces, navigate to your ohyay homepage (https://ohyay.co/home.html) and click on "Import" under the workspace you'd like to import.

Q: Do I have to publish my space before hosting people in it?
A: No, you can host people in your space as soon as you create it. If you would like to make your space publicly available, click on "Workspace" in the menu and select "Publish Workspace."

Q: Does ohyay support recording?
A: Yes. Click on "Workspace" in the menu and "Start Recording" to record multiple rooms in your space. Click on "Room" in the menu and "Start Room Recording" to record just one room. Click on "Workspace" > "View Recordings" to download your recordings.

Q: Is it possible to stream ohyay simultaneously to other platforms like YouTube?
A: Yes, we currently support streaming to any platform that supports RTMP (YouTube Live, Twitch, Facebook Live, Instagram Live).

We only support streaming to one platform at a time right now, but it would be easy to add the ability to broadcast a stream to multiple platforms. You can test this out via the "Workspace > Start Recording" menu item. In the pop up, select the third option ("Stream").

Q: I can't seem to get Spotify to work. Is it just YouTube playlists that work?
A: Yes. Currently, only publicly accessible YouTube URLs (or music files) will work.

Q: How can I get my guests to join a specific room in ohyay?
A: Navigate to the room and copy its URL at the top of your screen. When you send your guests that URL (with a scene ID at the end), they should be able to navigate to that specific room.

Q: How do I reduce the chances of my event crashing?
A: When you are hosting a lot of people in a room or workspace, it is often a good idea to set the "Participant Video Quality" of the room to "Very Low."

Q: What are ohyay's bandwidth requirements from the client side?
A: It depends on how many participants are on screen at once. We recommend people have at least a 10Mbps downlink and 2.5Mbps uplink to have good multiparty conversations.

Q: How do I give someone access to the backend of my space?
A: To grant someone access to edit your space:

  1. Click on "Workspace" in the menu and select "Settings."
  2. In the first section of your settings in the right-hand panel, click on the pen icon next to "Admins."
  3. Enter the email address of the person you'd like to grant access to.
  4. Click "Save." Now, when that person enters your space, they should see a pen icon at the top of ohyay studio that they can click to switch into Creator Mode.

Q: Is there a limit on how many admins I can add to my space?
A: No, please feel free to add as many collaborators as you'd like. Keep in mind that anyone you add will be able to edit anything in your space, before and during your event.

Q: Why can't I see myself on screen?
A: There are a few possible explanations:

  • There isn’t a video slot to host your stream. If you're in Creator Mode, add a video slot by clicking on the icon with a single person. Make sure it's positioned on-screen.
  • You’re meant to be an observer of the room. Sometimes events are intentionally configured so that only a few people appear on-screen.
  • Admin access was provided to a different email address than the one you’re logged in with. Try logging in with a different email.

Q: How do I know when I should execute my event on my own, versus when to ask the ohyay team for help?
A: We encourage you to build and run events on ohyay on your own whenever you want. Although we're still in beta, you can rely on the stability and performance of the platform to produce exciting and successful events. If you're planning an event for which you want more professional, hands-on support, you're welcome to request our team's help at [email protected] We provide all different types of event support, from providing day-of troubleshooting to helping to build out the space.

Updated about a month ago

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