learn ohyay

Welcome to the ohyay support hub, where you'll find guides and documentation to help you start building in ohyay as quickly as possible. Let's jump right in!

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Q: What aspect ratio & resolution do you recommend for background images?
A: We recommend a 1920 x 1080 resolution (16:9 aspect ratio). You can also upload a video as your background.

Q: I’m not sure how many guests to expect at my event. Can I include extra rooms in my space just in case, and turn them on if a lot of people show up?
A: Yes! Adding new rooms as the event progresses is a great way to keep things exciting and manage the number of people in each room. To turn a room on and off, check/uncheck the box next to "Show in Room Navigator" in your room's settings.

Q: Is there a way to stop the emojis from the reaction bar from interfering so much in the room?
A: Yes. You can adjust how high up the emojis go when triggered. In your room's settings, under Reactions, there's a line item called "Reaction Emoji Height." Try sliding this down to .10-.20, and see how the emojis appear lower on the screen.

Q: Is there a way to disable reactions during an event?
A: Yes, you can turn off reactions by unchecking "Enable Reactions" in your Room or Workspace Settings. You can also turn off "Audio Reactions" and "Custom Reactions" if you want to limit your audience's ability to react with their own emojis.

Q: How do I add a live Google Doc to my room?
A: You can add an iframe of any website by clicking on "Element" in the menu and selecting "Website/ iframe." Enter the URL to the website in the text box next to "Start URL" in the iframes's settings in the right-hand panel.

Updated about a month ago


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